We will issue a full refund or a replacement, if possible, at no additional cost. You can return your purchase to us within 30 days of the date you received the item if it has been damaged during delivery, is defective or isn't what you ordered. We recommend that you return your item recorded delivery as we cannot be held responsible for any items that you return to us that get lost in post.ĪRRIVED DAMAGED DURING DELIVERY, DEFECTIVE OR INCORRECT ITEM When returning items you must ensure the goods are packaged adequately to protect against damage. Please be aware that we will not refund your return postage costs, as there is no error on our part. If you no longer want your purchase and it remains unopened and unused, you can arrange to return it to us within 30 days of receipt for a refund. To return a product please open a returns request and follow the instructions to start a request. Will not be used on third-party websites.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The data will not be passed on to third parties and
Shop delivers advertising banners on our start and category pages that match When the personalisation function is activated, our online The Trade Desk stores the data anonymously. No personal data is transmitted to The Trade Desk in this process. You can find more details on this in our privacy policy. The information obtained through cookies allows us to compile ad performance statistics and serve retargeting ads on The Trade Desks advertising network. By using The Trade Desk tracking, both The Trade Desk and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. No personal data is transmitted from our side to Facebook. The information obtained through cookies allows us to compile statistics on ad performance. Facebook Ads conversion tracking allows Facebook and us to track which ads users interact with and which pages they are redirected to after clicking on an ad. In this way, consumers give each other guidance and give us the opportunity to continuously improve. Customers can also leave a comment to report on their shopping experience. With the customer reviews of Trusted Shops it is possible to award stars for delivery, condition of the goods and customer service. This cookie stores user-like settings for the chat system provider, which are required for our online chat service. These discounts are usually communicated through newsletters, which are created and managed by us with the tool "Emarsys".
Emarsysįor a more convenient implementation of discounts, we occasionally use cookies which guarantee the discount through a so-called affiliate program through the link of origin. Microsoft stores the information anonymously. No personally identifiable information is submitted to Microsoft. We may use the information collected through cookies to generate statistics about ad performance. Through Microsoft Ads Conversion Tracking, Microsoft and we can track which ads users interact with and which pages they are redirected to after clicking on an ad. The data is stored anonymously by Google. No personally identifiable information is submitted to Google. We may use the information collected through cookies to compile statistics about ad performance. Through Google Ads conversion tracking, Google and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad.
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